Cleopatra Palace is located on Golden Mile in Playa de las Américas. Behind the hotel is the seaside promenade and the sandy beach Playa El Camisón.
In the hotel's sheltered outdoor areas there is a sun terrace with palm trees, the pool, a separate children's pool and a whirlpool.
The Thalasso & Spa is located directly in the Cleopatra Palace with a heated seawater pool, a whirlpool, a sauna and a steam room. Access is subject to a fee.